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Terms of Use

theallergicdog.com  |  AxiDerm™ Suite  |  Inflammation First™ Methodology

Effective Date: April 1, 2026

Please read these Terms of Use (“Terms”) carefully before using The Allergic Dog™ website (the “Site”) or any products, content, information and services offered by The Allergic Dog™ (collectively, the “Services”), founded by Dr. Meagan Painter, DVM, DACVD (“Company,” “we,” “us,” or “our”). These Terms apply to all visitors, users, and subscribers of the Site and any associated Services, platforms, tools, or subscription products, including the AxiDerm™ Suite. By accessing or using the Site or the Services, and/or by clicking “I agree,” “Accept,” “Create Account,” or a similar affirmative assent mechanism at account creation, checkout, or first login, you agree to be bound by these Terms. If you enter into the Terms on behalf of an entity, you represent that you have authority to bind that entity to the Terms. If you do not agree, please discontinue use immediately.

1. About This Website and Our Services

The Allergic Dog™ is a veterinary education and clinical tools platform offering educational content, courses, resources, and clinical decision-support tools for veterinary professionals, dog owners, and pet groomers. Our Services include, without limitation:

  • Free and paid educational content on theallergicdog.com, including blog posts, videos, and courses (“General Website Content”);
  • Subscription-based courses such as Ear Infection Essentials™, Beyond Expression™, Proven Protocols™, Medication Masters™, and Itch to Answer™ (“Paid Courses”);
  • The AxiDerm™ Suite — a browser-based clinical decision support platform for licensed veterinary professionals, currently in development and expected to launch in 2026.

2. Audience and Eligibility

2.1 General Website Users

General Website Content is intended for a broad audience, including dog owners, pet groomers, and veterinary professionals. All users must be at least 18 years of age or accessing the Site under the supervision of a parent or guardian.

2.2 Course Subscribers

Paid Courses may be designated for specific audiences, including veterinary professionals, dog owners, or groomers. By enrolling in a Paid Course, you represent that you are the intended audience for that course as described at the point of purchase.

2.3 AxiDerm™ Suite Subscribers

Access to the AxiDerm™ Suite is limited exclusively to licensed veterinary professionals, including veterinarians, veterinary specialists, and veterinary technicians operating under appropriate professional licensure. By subscribing to the AxiDerm™ Suite, you represent and warrant that:

  • You are a licensed veterinary professional in good standing in your jurisdiction;
  • You are accessing the Platform in your professional capacity;
  • You are not a lay person seeking to access AxiDerm™ Suite for personal use.

We reserve the right to terminate access for any user who does not meet these eligibility requirements. You acknowledge that, as part of account creation or access to the AxiDerm™ Suite, you may be required to affirmatively confirm your licensure status via a checkbox or similar mechanism. We reserve the right (but have no obligation) to verify your credentials and to suspend or terminate access if such information is inaccurate.

3. Medical and Clinical Disclaimer

3.1 General Website Content

General Website Content provided on the Site is for informational and educational purposes only. It is not intended to constitute veterinary advice, diagnosis, or treatment. Always consult a licensed veterinarian before making any changes to your dog’s medical or healthcare routine.

3.2 No Veterinary-Client-Patient Relationship

Use of the Site or any of our Services does not create a veterinary-client-patient relationship between you and The Allergic Dog™ or Dr. Meagan Painter, DVM, DACVD. All content provided on the Site or through the Services is educational in nature and is not tailored to any specific patient or clinical situation.

3.3 AxiDerm™ Suite — Clinical Decision Support

The tools, calculators, decision trees, scoring systems, and all content available through the AxiDerm™ Suite are provided for educational and clinical decision-support purposes only. They are intended to assist licensed veterinary professionals in their clinical reasoning and are not a substitute for professional veterinary judgment, examination, diagnosis, or treatment.

The Company makes no representations or warranties that the AxiDerm™ Suite’s outputs are accurate, complete, current, or appropriate for any specific patient or clinical situation. You assume full responsibility for all clinical decisions made in connection with your use of the AxiDerm™ Suite. The Company shall not be liable for any patient outcomes, adverse events, or professional consequences arising from reliance on the AxiDerm™ Suite.

This Section 3 is supplemented by, and should be read together with, our Medical Disclaimer, which is incorporated by reference into these Terms.

4. Subscription, Payment, and Refund Policy

4.1 Course Purchases

Paid Course purchases grant you lifetime access to that course content as it exists at the time of purchase, subject to these Terms. Paid Courses may be updated over time; updates will be provided at no additional charge unless otherwise stated.

4.2 AxiDerm™ Suite Subscription

Access to the AxiDerm™ Suite is available on an annual subscription basis. Pricing tiers include a founding member rate and a standard rate, as published on the Site at the time of enrollment. Your applicable rate will be confirmed at checkout.

4.3 Auto-Renewal

AxiDerm™ Suite subscriptions automatically renew at the end of each annual billing period at the then-current rate unless you cancel prior to the renewal date. You authorize us to charge your payment method on file for each renewal term.

4.4 No Refunds After Access

All fees — including Paid Course purchases and AxiDerm™ Suite subscriptions — are non-refundable once access has been granted. This policy applies: (a) once you are granted access to the Paid Course or other content, whether or not you access or use it; and (b) to all partial billing periods and unused portions of any subscription or course term.

4.5 Cancellation

You may cancel your AxiDerm™ Suite subscription at any time by contacting us at info@theallergicdog.com or through your account settings. Cancellation takes effect at the end of your current billing period. You will retain access through the end of the paid term. No prorated refunds will be issued for the remaining period after cancellation.

4.6 Payment Processing

Payments may be processed by third-party providers. By providing payment information, you authorize such providers to charge your payment method in accordance with these Terms and their applicable terms.

5. Intellectual Property

All content, information, tools, frameworks, methodologies, brand names, course materials, videos, graphics, logos, and blog posts available on or through the Site and the Services are the proprietary intellectual property of The Allergic Dog™ and are protected by applicable copyright, trademark, and other intellectual property laws. This includes, without limitation:

  • The Allergic Dog™
  • AxiDerm™ and the AxiDerm Suite™
  • Itch to Answer™
  • Ear Infection Essentials™
  • Beyond Expression™
  • Proven Protocols™
  • Medication Masters™
  • Inflammation First™

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use our content and Services solely for their intended purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, transmit, resell, or otherwise exploit any content or Services without our prior written consent. You may not use our content or Services to develop, train, or improve any competing product or service, including any clinical decision-support tools, whether commercial or non-commercial.

6. Acceptable Use

By using the Site and the Services, you agree that you will not:

  • Share login credentials or allow others to access the Site or the Services using your account;
  • Resell, sublicense, or transfer access to the Site or any Services to any third party;
  • Scrape, copy, reverse engineer, decompile, or disassemble any portion of the Site or the Services;
  • Use the Site or the Services for any unlawful purpose or in violation of any applicable laws or regulations;
  • Reproduce or redistribute the Site or the Services, including without limitation any course materials, videos, or clinical tools in any form;
  • Use the Site or the Services in any manner that could damage, disable, or impair their operation;
  • Use the AxiDerm™ Suite for any purpose other than your own professional use as a licensed veterinary professional;
  • Input or upload to the Site or the Services any data that you do not have the legal right to use, including protected health information in violation of applicable law;
  • Use automated systems (including bots or scraping tools) to access the Site or the Services.

7. Data and Security

We implement commercially reasonable measures designed to protect the security of the Site, the Services, and user data. However, no system can be guaranteed to be completely secure, and we do not warrant that our services will be free from unauthorized access, interruption, or data loss. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us promptly of any unauthorized access or suspected security incident. You acknowledge that you use the Services at your own risk with respect to data security and transmission of information over the internet.

8. User Content

If you submit testimonials, reviews, comments, or other content to us or through our platforms, you grant The Allergic Dog™ a non-exclusive, royalty-free, perpetual license to use, reproduce, display, and distribute that content across our marketing platforms and materials. You represent that you own or have the right to submit such content, and you grant us the right to use your name, likeness, and professional credentials in connection with such content, unless you request otherwise in writing.

9. Account Termination

9.1 Termination by You

You may cancel your subscription or discontinue use of our services at any time in accordance with Section 4.5.

9.2 Termination by Us

We reserve the right to suspend or terminate your access to the Site, and any or all of our Services, at any time, with or without notice, for any of the following reasons:

  • Your violation of these Terms or any applicable laws;
  • Your failure to meet applicable eligibility requirements;
  • Your non-payment of subscription or course fees;
  • Any conduct by you that we determine, in our sole discretion, is harmful to the Company, other users, or the integrity of our platforms.

We shall have no liability to you for any suspension or termination of access to the Site or the Services in accordance with these Terms. Sections 3, 5, 10, 11, and 12 of these Terms will survive any termination.

10. No Guarantees

We provide tools, education, and clinical resources — but outcomes vary based on individual patient health status, owner and veterinary team compliance, environmental factors, and consistency of implementation. We make no guarantees regarding specific outcomes from use of the Services, including without limitation any of our content, courses, or tools. Please use the Services responsibly and in conjunction with appropriate veterinary guidance.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST DATA, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SITE OR THE SERVICES, INCLUDING WITHOUT LIMITATION OUR COURSES OR PLATFORMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL THE COMPANY’S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

THE SITE AND THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE OR OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

WITHOUT LIMITING THE FOREGOING, THE COMPANY SHALL HAVE NO LIABILITY FOR ANY CLINICAL DECISIONS, PATIENT OUTCOMES, OR PROFESSIONAL ACTIONS TAKEN IN RELIANCE ON THE AXIDERM™ SUITE OR ANY CONTENT PROVIDED THROUGH THE PLATFORM.

12. Indemnification

You agree to indemnify, defend, and hold harmless The Allergic Dog™, Dr. Meagan Painter, DVM, DACVD, and their respective affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your access to or use of the Site or the Services, your violation of these Terms, or your violation of any rights of another party, including, without limitation, any claims arising from your provision of veterinary services, clinical decisions, or use of the AxiDerm™ Suite in a professional capacity.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or your use of the Site or the Services shall be subject to the exclusive jurisdiction of the state and federal courts located in Massachusetts, and you hereby consent to personal jurisdiction in such courts.

14. Third Party Add-Ons and Links

Third party websites, plugins, modules, themes, and other add-ons (collectively, “Third Party Add-Ons”) may be available via the Site or the Services. Third Party Add-Ons are subject to, and governed by, their respective license terms, and those terms will prevail over these Terms of Use as to your use of the Third Party Add-Ons.

The Site and the Services may also contain links to third-party websites or resources, including without limitation links to Third Party Add-Ons. These links are provided solely as a convenience to you. You acknowledge and agree that we are not responsible or liable for: (a) the availability or accuracy of such websites or resources; or (b) the content, products, or services on or available from such websites or resources. Links to such websites or resources do not imply any endorsement by us of such websites or resources or the content, products, or services available from such websites or resources. Nor do links to such websites and resources imply that we are affiliated or associated with the linked third-party site. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.

15. Updates to These Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify subscribers by email. Your continued use of the Site or the Services after the effective date of any updated Terms constitutes your acceptance of the revised Terms. We recommend reviewing this page periodically.

16. General Terms

If any provision contained in these Terms is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions set forth herein, which shall remain in full force and effect. No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.

17. Contact Us

For questions, concerns, or requests regarding these Terms or any of our policies, please contact us at:

The Allergic Dog™
Email: info@theallergicdog.com
Website: www.theallergicdog.com

By accessing or using The Allergic Dog™ website or any of our services, and/or by clicking “I agree,” “Accept,” “Create Account,” or a similar affirmative assent mechanism at account creation, checkout, or first login, you agree to be bound by these Terms of Use. If you are entering into these Terms on behalf of an entity, you represent that you have authority to bind that entity. If you do not agree, please discontinue use immediately.