Privacy Policy

At The Allergic Dog™, we take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have regarding your personal data. It applies to all visitors, subscribers, and users of theallergicdog.com and any associated platforms and services, including the AxiDerm™ Suite.

By using our website or services, you agree to the collection and use of information as described in this policy. If you do not agree, please discontinue use of our website and services.

1. Who We Are

The Allergic Dog™ is owned and operated by Dr. Meagan Painter, DVM, DACVD, a Board Certified Veterinary Dermatologist® based in Massachusetts. We offer veterinary education, online courses, and clinical decision-support tools for veterinary professionals, pet owners, and pet groomers.

For privacy-related questions or requests, contact us at:

The Allergic Dog™

Email: info@theallergicdog.com

Website: www.theallergicdog.com

2. Information We Collect

2.1 Information You Provide Directly

We collect personal information that you voluntarily provide when you:

Subscribe to our email list (name, email address);
Create an account or enroll in a course (name, email address, professional credentials where applicable);
Purchase a course or subscription (name, billing address, payment information — processed securely by Stripe or Kajabi Payments; we do not store full payment card details);
Submit a form, contact us, or respond to a survey (name, email, and any information you choose to share);
Submit a testimonial or review (name and content of submission);
Create an AxiDerm™ Suite account (name, email address, professional license type or credentials).

2.2 Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies and similar technologies, including:

IP address and approximate geographic location;
Browser type and version;
Device type and operating system;
Pages visited, time spent on pages, and navigation paths;
Referring URL (the page you visited before arriving at our site);
Course progress and engagement data within the Kajabi platform.

2.3 Payment Information

Payment transactions are processed by Stripe and Kajabi Payments. These processors collect and handle your payment card information directly and securely. We receive only transaction confirmation and limited billing details (such as last four digits of a card and billing address) necessary to fulfill your purchase. We do not store full payment card numbers on our systems.

3. How We Use Your Information

We use the information we collect for the following purposes:

To create and manage your account and provide access to purchased courses or subscriptions;
To process payments and send purchase confirmations and receipts;
To deliver email communications you have opted into, including educational content, course updates, and promotional offers;
To respond to your questions, support requests, or feedback;
To improve the content, functionality, and user experience of our website and platforms;
To analyze usage patterns and platform performance using aggregated, anonymized data;
To comply with applicable legal obligations;
To enforce our Terms of Use and other policies.

We will not use your personal information for purposes materially different from those described in this policy without your prior consent.

4. Email Communications

If you subscribe to our email list, enroll in a course, or otherwise opt in to receive communications from The Allergic Dog™, you may receive:

Educational content, blog updates, and course announcements;
Promotional emails about new courses, products, or services;
Transactional emails related to your purchases or account activity.

You may unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link in any email we send. Please note that transactional and account-related emails (such as purchase confirmations and password resets) cannot be opted out of while your account is active.

Our email list is managed through Kajabi. By subscribing, you acknowledge that your email address and associated information will be stored and processed within the Kajabi platform in accordance with Kajabi’s own privacy practices.

5. Cookies and Tracking Technologies

5.1 What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help websites function properly, remember your preferences, and provide analytics data to site owners.

5.2 How We Use Cookies

Our website uses cookies for the following purposes:

Essential cookies: Required for the website and Kajabi platform to function, including login sessions and checkout processes;
Analytics cookies: We use Google Analytics to understand how visitors interact with our website, including which pages are most visited and how users navigate the site. This data is aggregated and anonymized. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on at tools.google.com/dlpage/gaoptout;
Functional cookies: Used by Kajabi to remember your preferences and course progress.

5.3 Third-Party Advertising

We do not currently use Meta Pixel (Facebook/Instagram advertising tracking) or other third-party advertising cookies on our website. If this changes in the future, we will update this policy accordingly.

5.4 Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website and your ability to access course content or complete purchases.

6. Third-Party Service Providers

We work with a limited number of trusted third-party service providers who assist us in operating our platform and delivering our services. These providers have access to your personal information only as necessary to perform their functions and are contractually obligated to protect it.

Our current service providers include:

Kajabi — our all-in-one course hosting, website, and email marketing platform. Kajabi stores and processes account information, course enrollment data, email subscriber data, and website analytics. Learn more at kajabi.com/privacy.
Stripe — our primary payment processor for course and subscription purchases. Stripe collects and processes payment card information directly and securely. Learn more at stripe.com/privacy.
Kajabi Payments — an integrated payment processing option within Kajabi, subject to Kajabi’s privacy practices.
Google Analytics — used to collect anonymized website usage data to help us understand traffic patterns and improve our content. Learn more at policies.google.com/privacy.

We do not sell, rent, or share your personal information with unaffiliated third parties for their own marketing purposes.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, or as required by law. Specifically:

Account and enrollment data: Retained for the duration of your account and for a reasonable period thereafter in case of disputes or legal obligations;
Email subscriber data: Retained until you unsubscribe or request deletion;
Purchase and payment records: Retained for a minimum of seven (7) years as required for tax and accounting purposes;
Analytics data: Retained in aggregated, anonymized form for ongoing platform improvement.

When personal information is no longer needed, we will delete or anonymize it in accordance with applicable law and our data retention practices.

8. Children’s Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe that a child under 13 has provided us with personal information, please contact us immediately at info@theallergicdog.com and we will take steps to delete that information promptly.

9. Your Privacy Rights

9.1 All Users

Regardless of your location, you have the right to:

Access the personal information we hold about you;
Correct inaccurate or incomplete personal information;
Request deletion of your personal information, subject to our legal retention obligations;
Unsubscribe from marketing communications at any time;
Request that we not use your data for purposes beyond those described in this policy.

9.2 California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

Know what personal information we collect, use, disclose, or sell;
Request deletion of your personal information;
Opt out of the sale of your personal information. We do not sell personal information.
Non-discrimination for exercising your privacy rights.

To exercise your California privacy rights, please contact us at info@theallergicdog.com with the subject line “CCPA Privacy Request.”

9.3 European Union / EEA Residents (GDPR)

If you are located in the European Union or European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including the right to:

Access your personal data;
Rectify inaccurate personal data;
Request erasure of your personal data (“right to be forgotten”);
Restrict or object to processing of your personal data;
Data portability — receive your data in a structured, commonly used format;
Withdraw consent at any time where processing is based on consent.

Our legal basis for processing personal data under GDPR is primarily: (a) performance of a contract (to provide purchased courses and services), (b) legitimate interests (to improve our platform and communicate with subscribers), and (c) consent (for marketing communications).

To exercise your GDPR rights, please contact us at info@theallergicdog.com with the subject line “GDPR Privacy Request.” We will respond within 30 days.

10. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. These measures include secure HTTPS transmission, use of reputable third-party platforms with their own security certifications (Kajabi, Stripe), and limited internal access to personal data.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

11. Links to Third-Party Websites

Our website may contain links to third-party websites, resources, or platforms. This Privacy Policy applies only to The Allergic Dog™ and its associated platforms. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies before providing any personal information.

12. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify subscribers by email. Your continued use of our website or services after the effective date of any updated policy constitutes your acceptance of the revised terms. We recommend reviewing this page periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at: